Job Description:

• To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers. • To ensure the potential leads information are accurate before sending to the Company's existing consumers. • To develop positive relationship with the potential leads and existing consumers. • To perform on-boarding process to new consumers, handle inbound calls from campaign's referral and answer all the consumers' enquiries when arises. • To record consumers' information in the Company's internal system. • To monitor and report campaign's status, progress, and review to management weekly / monthly. • To perform regularly follow up with the consumers on their campaign's listing performance in our Company's website and share latest campaign plan with consumers when needed. • To discuss renewal opportunities with existing consumers before their subscription contracts end and maintain positive consumer relation with new contract agreements. • To assist oversea consumers in liaising with translation team for project information when necessary.

Requirement:

• Preferably Degree in business marketing / business development / business admin or equivalent. • Language skills: Cantonese & Mandarin is compulsory to liaise with oversea consumers such as Hong Kong and China. · English · Cantonese · Mandarin · Bahasa Malaysia (it is extra bonus if you have it) • Preferable at least 1 years working experience in dealing with customers and customer relation management. Working experience in key account/ project admin is a bonus! • Fresh grads with customers relation / relevant working experiences can be considered. • Preferable female