Responsibilities:

• Perform and supervise installation, technical system checks and commissioning of equipment at customers’ sites mainly in Kulim, MY but in future potentially all over Malaysia and Singapore.

• Perform service and maintenance on new as well as on used systems.

• Continuously collect, analyze and summarize customers’ feedback, and report to the line manager.

• Follow up of service-related activities and timely Execution of service tasks.

• Build up and maintain corporate image by delivering excellence in customer service.

• Support and advice customers in operation, handling, and maintenance.

• Introduction of new equipment to the customer.

• Provide and present performance data and technical presentations to the customer.

• Ensure the proper function of tools and safety equipment, strictly following safety procedures to handle hazardous chemicals.

Qualifications:

• Bachelor's degree, major in electrical, mechanical engineering, or related field is preferred.

• 2 years’ experience in equipment engineering or service, preferably from Semiconductor-, CVD- or PVD industry.

• Experience in technical customer service of MOCVD systems is preferred.

• Excellent in oral and written Bahasa Melayu and English.

• Strong skills in troubleshooting mechanical, electrical, vacuum, gas and software control systems.

• Able to work independently and in a team.