Job Requirements:

• BSc degree in Computer Science or equivalent
• Prefer Mandarin Speaking candidates
• Minimal 2 years in troubleshooting and analytical skills Programming/Support and debugging exposure in either of COBOL/ RPG/ Java/ C or C++
• Communicate well both in written and verbal
• Candidates with Credit Card applications or COBOL400 experience is an advantage
• Fresh Graduates are also encouraged to apply (training will be provided)
• Willing to adapt to new systems and new platform (AS400)
• Good analytical skills and ability to work independently
• Ability to work in a team
• Provide out of hours on call support

Job Responsibilities:

• To support and maintain the company’s mission critical business applications.
• To provide 1st line support
• Take ownership of incidents and progress through to closure
• Investigate and resolve incidents quickly and efficiently
• Documenting troubleshooting and problem resolution steps, testing & results
• Creates and amends programs in accordance to design by senior
• Provide assistance and advice to customers in the effective use of systems and applications Must be able to clearly communicate to customers, teammates and management
• Ensure that any assigned project work is completed on time and meets the required scope
• Ability to work in a team
• Provide out of hours on call support