Job Purpose 

Responsible for decision making in implementation and operations of all technology infrastructures of which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage and related software. 

Responsible to the quality of IT services - availability, integrity, and security for all IT systems and infrastructure 

Partnering with the Lead, Business Applications and will lead the Infrastructure & Operations team with overall responsibility for technology infrastructure planning and deployment of technology for various projects. 

Accountabilities 

Lead technology infrastructure strategy and execution across the Group 

Plan, direct, and design a project management for overall IT infrastructure as well as in identifying opportunities for automation, cost savings, and service quality improvement via technology solutions 

Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with Bank’s requirements and expectations. 

Develop standards and technology architecture as well as IT operations governance process 

Conduct product and vendor evaluations to ensure best in class technologies and stakeholders’ uses 

Setup and run the Governance with the respective partner and stakeholders. Build strategic relationships for creating value for the Bank. 

Participate in the formulation architecture and business system plans; assessing cost and feasibility, and ensure the plan is aligned with and supports the strategic goals of the business. 

Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting. 

Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly-available server and network architectures.