Software Product Owner
Upscale Sdn Bhd
Cyberjaya, Selangor
Created Mon, 2 Oct 2023
Responsibilities: • Software Product Owner is responsible to drive the product roadmap and successful adoption for one of our digital platforms: o Intelligent workforce management system o Innovation data platform o Customer experience platform • Product Roadmap and Backlog o Own, prioritize, and refine the product backlog in line with strategic vision and anticipated user needs. o Responsible to drive product innovation ideas from concept to launch and operations. o Hands on in understanding user persona and well versed with own product’s features. o Active engagement with users to understand user behavior and expectations. o Active participation with development team to prioritize and groom backlog. • Product adoption and profitability tracking o Accountable to strategize product adoption plan and see through the execution. o Perform market study to understand market opportunity, product positioning, and competitiveness. o Identify value proposition and execute a successful business model. o Define and drive end-to-end Go-To-Market plan - work to ensure sales, marketing, development, and operations have what they need to be successful. • Periodic update to stakeholders on project status and budget tracking. • Act as an ambassador for the product internally and externally, and as the primary contact for queries related to the product. • Foster innovation culture with development team and stakeholders.
Requirements: • Minimum 5 years’ experience as Product Owner for software systems, preferably with telco or software platform development experience. Experienced with aligning Agile roadmap with anticipated user needs, using methods and tools such as design thinking, UX design, A/B testing, and Agile & Lean for earlier value delivery. Well versed with Agile/Scrum/SAFe/Nexus practices including defining epic, user stories, epic, story points, acceptance criteria, and iteration reviews. • Analytical and visualization skills - Well versed with analytical tools to gain insights into product usage, user behavior, and user preferences. Preferably experienced with technical roles such as developer or tester in order to understand the complexity in completing a user story and basic technologies in software technologies. Turn data insights into products with actionable outcome. Ability to visualize complex situation to stakeholders. • Strong people skills to foster good relationship with stakeholders and manage conflicting interests. Strong communication skills with ability to influence key stakeholders. Strong presentation and pitching skills to drive product adoption from target audience. • Highly motivated, proactive, with entrepreneurial spirit and result-oriented working style. • Passionate in innovative new technologies and transformational product roadmap, able to challenge traditional processes and identify opportunities for automation. • Track record of successful past product ownership results that created impact.